Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.
Pre-requisites
Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
Basics of digital interfaces, PSTN, and VoIP
Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments
Audience
Channel Partners
Customers
Employees
Key Topics
Module 1: Cisco Unity Connection
Module 2: Cisco Unity Express
Module 3: Cisco Unified IM and Presence Implementation
Module 4: Video Provisioning and Integration in a Unified Communications Deployment
For collaboration and unified communications network engineers who want develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks, the Cisco CCNP Collaboration certification is a job-role focused training and certification program that will expand your skills and ability to deliver business value.
Collaboration is becoming a critical necessity for business success and innovation. You can use your knowledge to lead the transformation and increase the effectiveness of your organizations collaboration experience.
